arion ph Privacy Policy

§1 Introduction

arion ph is committed to protecting the privacy and personal data of every player who uses the platform. This Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the arion ph website at ankoph.org, the arion ph mobile platform, customer support communications, and any other interaction you have with arion ph. It covers data collected from players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the Philippines.

Please read this Policy carefully. If you have questions about how arion ph handles your personal data, contact our Data Protection Officer at the details provided in Section 13.

§2 Data Controller

For the purposes of the Data Privacy Act of 2012, arion ph is the Personal Information Controller responsible for the personal data collected through the ankoph.org platform. arion ph has appointed a Data Protection Officer (DPO) who oversees compliance with this Policy and applicable Philippine data privacy regulations.

If you wish to contact the arion ph DPO regarding any data privacy matter, please use the contact details provided in Section 13 of this Policy.

§3 Data We Collect

arion ph collects the following categories of personal data:

arion ph does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

§4 How We Use Your Data

arion ph uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your arion ph player account, including identity verification (KYC) as required by PAGCOR regulations.
• Service Delivery: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers; to provide access to games including slots, bingo, Monster Triple, and Monster Hi-Lo; and to deliver customer support.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including mandatory reporting obligations.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct on the arion ph platform.
• Responsible Gaming: To monitor gaming patterns and apply responsible gaming tools, including deposit limits and self-exclusion, where appropriate.
• Platform Improvement: To analyze usage patterns and improve the arion ph platform, user interface, and game offerings.
• Communications: To send you account-related notifications, security alerts, and — where you have consented — promotional communications about arion ph offers and updates.

§5 Legal Basis for Processing

arion ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and arion ph — specifically, to operate your player account and deliver gaming services.
• Legal Obligation: Processing is required to comply with PAGCOR regulations, AMLA obligations, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for arion ph's legitimate interests in preventing fraud, ensuring platform security, and improving services, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, arion ph relies on your explicit consent, which you may withdraw at any time.

§6 Data Sharing & Disclosure

arion ph does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist arion ph in operating the platform, including payment processors (GCash, Maya, Philippine banks), identity verification providers, and IT infrastructure partners. All such providers are contractually bound to process your data only on arion ph's instructions and in compliance with the Data Privacy Act.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where arion ph is legally compelled to disclose data in connection with a criminal investigation or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of arion ph's business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

§7 Cookies & Tracking Technologies

arion ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The following types of cookies may be used:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalize your arion ph experience.
• Analytics Cookies: Collect anonymized data about how players use the arion ph platform to help us improve performance and user experience.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the arion ph platform. arion ph does not use third-party advertising cookies or cross-site tracking technologies.

§8 Data Security

arion ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and arion ph servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the arion ph platform.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC requirements.

While arion ph takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your arion ph login credentials and for notifying us immediately if you suspect unauthorized access to your account.

§9 Data Retention

arion ph retains personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active arion ph account, plus a minimum of five (5) years following account closure, as required by AMLA and PAGCOR record-keeping obligations.
• Transaction Records: Retained for a minimum of five (5) years in compliance with AMLA requirements.
• KYC Documents: Retained for the period required by PAGCOR and AMLC regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Retained for up to two (2) years from the date of the interaction, unless a longer period is required for dispute resolution.
• Technical & Usage Logs: Retained for up to twelve (12) months for security and analytics purposes.

Upon expiry of the applicable retention period, arion ph will securely delete or anonymize your personal data in accordance with NPC guidelines.

§10 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by arion ph:

• Right to be Informed: The right to know what personal data arion ph collects and how it is used — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data arion ph holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to arion ph's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe arion ph has violated your data privacy rights.

To exercise any of these rights, please contact the arion ph Data Protection Officer using the details in Section 13. arion ph will respond to all verified data subject requests within fifteen (15) business days, as required by the Data Privacy Act.

§11 Children's Privacy

The arion ph platform is strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. arion ph does not knowingly collect personal data from persons under the age of 21.

If arion ph becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately closed and all associated data will be deleted. If you believe a minor has registered on arion ph, please contact our support team immediately.

§12 Changes to This Privacy Policy

arion ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, arion ph will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the arion ph platform following any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

§13 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by arion ph, please contact our Data Protection Officer:

Data Protection Officer — arion ph
Email: [email protected]
General Support: [email protected]
Website: ankoph.org

If you are not satisfied with arion ph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.

Email addresses above are displayed as plain text for informational purposes only and are not clickable links.